Our story began in 2002
Our Global Locations
GlowTouch in the News
Putting People First
Ensuring Security for You and Your Customers
Our story began in 2002
Our Global Locations
GlowTouch in the News
Putting People First
Ensuring Security for You and Your Customers
by Linda Ruffenach
“There is no elevator to success. You have to take the stairs.” – Zig Ziglar
Congratulations you have acquired your first set of customers and have secured funding. Things are looking bright for your business and growth is imminent. Are you and your organization ready?
I have always believed that success can be scarier than failure. As a business evolves, each new stage creates new challenges and opportunities. Many businesses fail during the growth stage, not because they are having trouble securing new customers but because they do not know how to scale up for growth. You and your leadership need a plan. Even though it might change as you go along, having a roadmap for success will ensure you are moving in the right direction.
“Talent is your vehicle, passion is the fuel and potential is your destination.” – Terry Mante
The first recommendation is to hire for passion first and experience second. You want members on your team that are excited about what you are doing and are ignited by taking on new challenges. You want someone who is not afraid of hard work and are willing to do things outside of their core job description. A person that requires a highly structured environment may not be right for a high-growth entrepreneurial environment. An exception to this is someone who likes to create a structure that enables scalability. You also need to consider what type of leader you are. Up until now, you have probably been Jack of all trades. To grow and scale the business you will need to relinquish some control. Now is the time for you to figure out what you really love to do and find someone to do the things you dislike.
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